> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vaultcord.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Transfer Members

> Step-by-step guide for transferring members between servers

Moving your verified members from one server to another is a key feature of VaultCord. You’ll need this if your original server was compromised, deleted, or if you’re moving your community to a new server.

<Steps>
  <Step title="Invite the bot to the new server">
    > To avoid mismatch errors, always invite the bot directly from your dashboard. Navigate to the [VaultCord Bots page](https://dash.vaultcord.com/bots).

    > Locate the specific bot that you used for your original server and click **Invite Bot**.

    <Frame>
      <img src="https://r2.vaultcord.com/invite-bot-transfer-member.png" />
    </Frame>

    > <Tip>You must use the exact same Discord bot in both the original and new servers. Discord's API prevents pulling members using a different bot application.</Tip>
  </Step>
</Steps>

Transferring your members

Go to the VaultCord Dashboard, open the Members tab, and follow these steps to transfer your members.

<Steps>
  <Step title="Select the original server">
    > From the server list, select your **original server** (the server you want to pull members from).
  </Step>

  <Step title="Initiate the transfer">
    > In the top right corner, click the **Transfer members** button.

    <Frame>
      <img src="https://r2.vaultcord.com/transfer-members-page-btn.png" />
    </Frame>

    Follow the on-screen prompts to choose your target server and start transferring your members.
  </Step>
</Steps>

Troubleshooting bot mismatch

If you see a red error message saying the bots do not match, it means the system found different bots or there are cached permission issues.

<Frame>
  <img src="https://r2.vaultcord.com/transfer-discord-app-not-matching.png" />
</Frame>

<Steps>
  <Step title="Kick the bot from the new server">
    > Go to your new Discord server settings and remove the VaultCord bot. This helps clear any bugged roles or permissions.
  </Step>

  <Step title="Re-invite the exact same bot">
    > Go back to the [Bots](https://dash.vaultcord.com/bots) page and click Invite Bot again. Make sure you invite the exact same bot you used in your original server.
  </Step>

  <Step title="Retry the transfer">
    > Return to the dashboard and try the transfer again.
  </Step>
</Steps>

<Check>
  You’ve started the member transfer process successfully!
</Check>

<Info>
  <Card title="Any Questions?" icon="question" href="https://vaultcord.com/discord">
    If you have any questions, join our [Discord Server](https://vaultcord.com/discord) and ask us anything!
  </Card>
</Info>