> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vaultcord.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Team Management

> Learn how to invite staff members to your VaultCord dashboard and manage their permissions.

Managing a large community usually takes a team. With VaultCord, you can safely share your dashboard with staff without giving out your account password. You also have full control over what each team member can see and do.

<Info>
  If you prefer a visual guide, check out our full video tutorial on Team Management: [**VaultCord Teams Tutorial**](https://vimeo.com/1102816775).
</Info>

## How to Invite a Team Member

<Steps>
  <Step title="Navigate to the Teams page">
    Go to your [VaultCord Dashboard](https://dash.vaultcord.com) and select the **Teams** tab from the main menu. Then, click the button to invite a new team member.
  </Step>

  <Step title="Fill in the invitation details">
    A pop-up window will appear where you can set the access details for your staff member.

    1. **Email Address:** Enter your staff member's email address. If they aren't registered yet, VaultCord will create an account for them automatically.
    2. **Server:** Choose the Discord server you want them to access.

    <Frame>
      <img src="https://r2.vaultcord.com/invite-team-member-modal.png" alt="Invite team member modal" />
    </Frame>
  </Step>

  <Step title="Choose Permissions">
    Pick the permissions you want this team member to have. You can let them:

    * **Pull Members:** Let them move verified users.
    * **Ban/Delete Members:** Let them remove unwanted users from your database.
    * **Send Message:** Let them send the verification bot message.
    * **View/Update Settings:** Let them update dashboard and security settings.
  </Step>

  <Step title="Send the Invite">
    Click **Invite**. The user will receive an email notification with instructions on how to access the dashboard.
  </Step>
</Steps>

## Troubleshooting

<AccordionGroup>
  <Accordion title="My staff member didn't receive the invite email" icon="envelope">
    If your staff member already has a VaultCord account but isn't receiving your team invitation, their account email preferences might be blocking it.

    **How to fix it:**

    1. Tell your staff member to log into their [VaultCord Dashboard](https://dash.vaultcord.com).
    2. Have them navigate to their **Account Settings**.
    3. Scroll down to the **Email Preferences** section.
    4. Ensure that the **Team Invites** checkbox is **Toggled ON** (Ability to get invited to VaultCord Teams).

    <Frame>
      <img src="https://r2.vaultcord.com/team-invite-preference.png" alt="Team invite email preference setting" />
    </Frame>
  </Accordion>

  <Accordion title="How do I remove a team member?" icon="user-minus">
    If a staff member leaves your team, you can remove their dashboard access right away. Just go to the **Teams** tab, find the user in your team list, and click the **Remove/Delete** button next to their name. Their access will be removed immediately.
  </Accordion>
</AccordionGroup>

<Card title="Contact Live Chat Support" icon="headset" href="https://vaultcord.com/discord">
  Our support team is available through Live Chat on our website. Please share your Order ID or the email you used for the transaction so we can help you faster.
</Card>